How Privacy Applies to Wallet Records
Our Privacy Policy covers the details you provide during account creation, including contact information used for phone verification before account access. It also covers records connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity, such as status checks and receipt references. We use
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these records to match a transaction to the correct account and investigate a stalled wallet status, not to publish your personal details. Device and browser signals may help us recognise an active session and reduce repeated login confusion. Access to the lobby and account services depends
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on local law, and we may retain records for the period needed for account safety, transaction checks, dispute handling, or a valid legal request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.